FAQS

MEMBERSHIPS

FACILITIES & ACCESS

CLASSES & TRAINING

WELLNESS & RECOVERY

TECHNOLOGY & EQUIPMENT

SUPPORT & ENQUIRIES

Still have questions? Reach out to us anytime at info@dynamiqs.com.au and we’ll get back to you shortly.

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COMPLAINTS & FEEDBACK

If you have any concerns about Our Facilities or User Entitlements, you should first raise it with our team members and if you are not happy with the response, you may make a complaint via our complaints procedure available in our Privacy Policy.

Privacy Policy

MEMBERSHIPS

What membership options do you offer?

Do you have casual user passes or session packs?

Can I upgrade or downgrade my membership?

Do you offer family, student, or corporate memberships?

Is there a joining fee?

Can I pause or suspend my membership?

What payment options do you provide?

What is your cancellation policy?

Do you have a minimum age requirement?

Do you offer an induction or orientation for new members?

FACILITIES & ACCESS

What are your opening hours? Are you 24/7?

Do you have parking available?

Do you have showers, lockers, and towel service?

CLASSES & TRAINING

Do you offer group fitness classes?

How do I book classes or Pilates sessions?

Do you provide personal training or coaching?

Do you have on demand or virtual classes?

WELLNESS & RECOVERY

What recovery services do you offer?

Do I need to book recovery sessions in advance?

Are wellness services included in all memberships?

TECHNOLOGY & EQUIPMENT

What is EGYM and how does it work?

Can I track my progress digitally through EGYM?

SUPPORT & ENQUIRIES

COMPLAINTS & FEEDBACK